Privacy Policy

Last updated: August 7, 2026

This Privacy Policy explains how RS Holding Company, a Delaware corporation, together with its brand Rose Society (“Rose Society,” “we,” “us,” or “our”), collects, uses, and shares information when you visit rosesociety.com (the “Site”), place an order, or otherwise interact with us.

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

Information you provide to us:

• Contact and identity details: name, email address, telephone number, and billing and shipping addresses.
• Order information: the items you purchase, order value, and order history.
• Made-to-order and bespoke details: body measurements, fit preferences, and related notes you share so a piece can be made for you.
• Payment information: your payment is processed by our third-party payment processor. We receive confirmation of the transaction and limited details (such as the card type and last four digits), and we do not store full payment card numbers.
• Communications: the content of messages you send to atelier@rosesociety.com or through the Site, and your marketing preferences.

Information we collect automatically:

• Device and usage data: IP address, browser type, device identifiers, pages viewed, referring pages, and interactions with the Site.
• Cookies and similar technologies: as described in Section 5.

Information from other sources:

• Service providers: who help us operate the Site and fulfill orders, such as our payment processor and shipping carriers.
• Social media platforms: if you interact with us there.

2. How We Use Information

We use information to:

• Process, fulfill, and deliver your orders, including made-to-order and bespoke pieces.
• Communicate with you about orders, enquiries, and customer care.
• Send marketing communications where you have chosen to receive them, and allow you to opt out at any time.
• Operate, maintain, personalize, and improve the Site.
• Detect, prevent, and address fraud, security issues, and misuse.
• Comply with our legal obligations and enforce our terms.

Where required by law, we rely on your consent, the performance of a contract with you, our legitimate business interests, or compliance with a legal obligation as the basis for processing.

3. How We Share Information

We share information with:

• Service providers: who perform services on our behalf, including payment processing, order fulfillment and shipping, and the technology that runs the Site.
• Professional advisors: such as lawyers, accountants, and insurers, where necessary.
• Authorities and others: when we believe disclosure is required by law, or to protect the rights, property, or safety of Rose Society, our customers, or others.
• In a business transfer: such as a merger, financing, acquisition, or sale of assets, in which information may be transferred as part of the transaction.

We do not sell your personal information, and we do not share it for targeted advertising.

4. Marketing Communications

If you have opted in, we may send you news, launches, and offers. You can unsubscribe at any time using the link in any marketing email or by writing to atelier@rosesociety.com. We will still send you service messages related to your orders and enquiries.

5. Cookies and Tracking

We use cookies and similar technologies to operate the Site, keep it secure, and remember your preferences. These are mainly strictly necessary and functional cookies, and we do not use cookies for targeted advertising. You can control non-essential cookies through your browser, though some features may not function properly without certain cookies.

6. Data Retention

We retain information for as long as needed to provide our services, fulfill the purposes described in this Policy, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and request a copy.
• Correct inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications.
• Request portability of certain information.
• Withdraw consent where processing is based on consent.

California residents have rights under the California Consumer Privacy Act, as amended, including the rights to know, delete, correct, and opt out of the “sale” or “sharing” of personal information, and the right not to receive discriminatory treatment for exercising these rights.

Residents of the EEA and the United Kingdom have rights under the General Data Protection Regulation and UK GDPR, including the rights described above and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, write to atelier@rosesociety.com. We will respond as required by applicable law and may need to verify your identity before acting on your request.

8. International Transfers

We are based in the United States, and your information will be processed in the United States and other countries that may have different data protection laws than your own. Where required, we put appropriate safeguards in place for international transfers.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

The Site may link to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes will be reflected on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

For any question about this Policy or your information, write to us at atelier@rosesociety.com.
RS Holding Company 251 Little Falls Drive Wilmington, DE 19808